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Commute Connector’s Emergency Ride Home program provides commuters with a reliable backup plan in case you have to arrange transportation home due to specific qualifying events.
If you have to arrange transportation home due to specific qualifying events, eligible participants can request reimbursement for the cost of a taxi (including Lyft or Uber), cost of a rental car or cost of mileage.
Who is Eligible?
Participants must:
- Commute to work or school at least two days per week using carpool, vanpool, transit, biking, or walking
- Be registered with Commute Connector and logging your trips
- Experience an eligible emergency (see below for full program guidelines)
To use the Emergency Ride Home reimbursement system, create a Commute Connector account, and log your commute trips. You can use the program up to six (6) times a year, and up to $100 for each qualifying emergency.
Qualifying Emergency Events*
- Carpool/vanpool must leave work early
- Illness
- Unscheduled overtime
* You must be enrolled in the program before the emergency event occurs. Emergency Ride Home is not to be used for a ride to work, personal or work-related trips, or scheduled overtime. Inclement weather (such as a hurricane or tornado) or transit closures are not qualifying events.
Reimbursable Expenses
- Cost of a taxi (including Lyft or Uber)
- Cost of a rental car
- Cost of mileage
Each reimbursement request cannot exceed $100. Each registered commuter is limited to six (6) reimbursements every calendar year. Reimbursement requests are non-transferable.
Get Started
To confirm eligibility or begin the reimbursement process, watch this video tutorial for guidance
For full program guidelines, read more about this program. We can also answer your questions by calling us at (866) 585-RIDE (7433).
